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Delivery – Order before 3PM for next day dispatch. Dispatch days are Mon-Thur. You are able to select dispatch days in the future.

**We only guarantee a DISPATCH date, not a DELIVERY date**

We use Australia Post’s Express service to deliver our brownies. Brownies are packed carefully to ensure they arrive undamaged.

Estimated delivery timeframes from selected dispatch date:

• Metro VIC: 1 business day
• Rural VIC: 2 business days
• Metro NSW/QLD/ACT/SA/TAS: 1-2 business days
• Rural NSW/QLD/ACT/SA/TAS: 2-3 business days
• WA/NT Metro: 2-4 business days
• WA/NT Rural: 3-6 business days

Please note that the above timeframes are estimates and can take longer although the vast majority of deliveries fall within these timeframes.

Postage Options:

• Express postage
• Express postage with signature on delivery (recommended if no one will be at delivery address when delivered)

Postage costs range from $8-$14 for one brownie depending on delivery location. Exact postage cost calculated at checkout.

Store Pickup – Customers can pick-up their order from our Moorabbin VIC location. Store pick-up is available Mon-Fri. Order must be submitted 24 hours before pick-up time/date.

Our normal sized brownie slabs are 27.5cm x 17.5cm (a whopping 1kg of brownie😲) and can be divided into 24 dessert size servings……. not that you will want to share these brownies 😋

Our mini sized brownies are 18cm x 17.5cm at 650g can be divided into 16 dessert size servings

We pack our brownies carefully and strategically so the brownie arrives to you in perfect condition and cannot be harmed by Australia Post, no matter how hard they try!

All brownies are wrapped in grease proof paper to protect the brownies lettering and other toppings. We then wrap it in pink tissue paper and seal it with a Miss brownie sticker. The brownie is also protected by layers of bubble wrap on the top and bottom of the brownie so that when the box is closed, its a nice snug fit. The box is then placed in a bubble wrap protected satchel to protect the beautiful box from damage (we know Aus Post like to throw parcels around). We also make sure the box and protective satchel are air tight to avoid any movement or little critters getting in.

Once you receive your brownie, we recommend leaving it in the fridge until it is intended to be eaten. Our brownies last quite a while and stay fudgy for a long period of time. Check below for different ways to store your brownie.

• Room Temperature – Stores well for up to 2 weeks
• Fridge – Stores well for up to 4 weeks
• Freezer – Stores well for up to 3 month (must be well wrapped)

Our products are made in an environment where nuts, eggs, soy (dark chocolate), and gluten (flour) are used. For this reason we cannot guarantee they are free from traces of these allergens.

All of our brownies contain dairy (butter).

Our normal sized brownies can hold up to 10 characters in each row and our mini sized brownies can hold up to 6 characters in each row. Both have a maximum of 3 rows

Acceptable characters are numbers, letters and the following symbols: ?, # and <3 (more symbols coming soon)